UK Shipping

All trousers are shipped via 1st Class Royal Mail

Orders up to £100 are £3.40

Orders over £100 are FREE

European and Worldwide Delivery 

All parcels under 2kg will be sent via Royal Mail and will be charged £7.90

Any queries concerning shipping please contact Rachel via email - contact@adaptedtrends.co.uk

If you are not satisfied with your purchase and would like a refund OR an exchange please let me know via email - contact@adaptedtrends.co.uk

To exchange or return please send back to: Rachel Thompson, Adapted Trends Ltd, 12 Copsem Drive, Esher, Surrey KT10 9HD. 

Please provide the following information:

Your Name

Postal Address

Email Address

Order No and Date of Purchase

Whether you want a refund or an exchange

Reason for return

Please note that exchanges and returns will only be accepted if the product is returned in perfect condition or faulty and must be made within 28 days of purchase.

REFUNDS

Once I receive your item I will email you to confirm receipt and if you return item is approved, the money will be refunded using your original method of payment. You will receive the credit within a certain number of days depending on your card issuer’s policy.  If you do not receive the credited amount after 14 days please let me know.

You will be responsible for paying for your own shipping costs for returning your item unless it is faulty.

REFUND POLICY

We have a 28 day return policy, which means you have 28 days after receiving you item to request a return/refund.

To be eligible for the refund, your item must either be faulty or in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need proof or purchase, order number and date of purchase or receipt.

Please inspect your order upon receipt and contact me immediately if the item is defective, damaged or it you receive the wrong item.